FAQ's

• Terms & Conditions
• When is someone available to help me?
• How can I contact you?
• I've Been Sent the Wrong Item. What Now?
• I No Longer Want to Receive the Newsletter
• Leasing

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Payments, Shipping & Delivery

• How do I track an order?
• I've made a mistake! How can I change my delivery address or contact details after placing my order?
• I have a coupon! How do I use the coupon code for my order?
• Is making a payment on kingsmeadshoes.co.za safe & secure?
• What payment options are available?
• When can I expect my order? (delivery times)

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Product Information & Bulk Orders

• How can I make a bulk order for my business?
• A product is out-of-stock online, can I get it in-store?
• Shoe Care
• Shoe Sizing
• Promotional/Sale Items
• Defective Merchandise Policy

Returns, Exchanges & Refunds

• Returns Policy
• I Want to Return an Item but I've Missed the refund period.
• Must I Pay the Return Courier?
• I Would Like to Exchange an Item for the Same Item in a Different Size
• What About My Refund?
• I'd Like to Return an Item. How Do I Go About That?

Website Support, Privacy & Security, Account Management

• Privacy Policy
• Website Disclaimer
• How are cookies used when I visit this site?
• How is my data collected, used, and protected?
• How can I change my email address or phone number?
• How can I see my old orders & invoices?

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